Made in Los Angeles. Designed by Kwame Adusei.

Shipping and Returns Policy

SHIPPING & RETURNS POLICY

SHIPPING

Processing Time
All items are made-to-order. Please allow up to 7–10 business days for production before your order is dispatched.

Within the European Union

  • Standard Shipping: 2–5 business days after dispatch.

  • Express Shipping: 1–3 business days after dispatch.

  • Rates are calculated at checkout.

International (outside EU)

  • Express International Shipping: 5–10 business days after dispatch.

  • Costs vary by destination and will be calculated at checkout.

  • Customers are responsible for any customs duties, import VAT, or local taxes required by their country.

Notes

  • Delivery times are estimates provided by our carriers and may vary.

  • We are not liable for delays caused by customs clearance, weather, strikes, or other circumstances beyond our control.

PRODUCT AVAILABILITY

If any product is unavailable or delayed, we will notify you immediately. You may choose a substitution or cancel the order. For assistance, contact info@kwameadusei.com

RETURNS & EXCHANGES

We comply with EU consumer protection law. Customers purchasing from our EU store have the right to withdraw from an online purchase within 14 days of receiving goods, without giving a reason.

EU Customers

  • You must notify us within 14 days of receiving your order if you wish to return it.

  • You then have another 14 days to send the item(s) back to us.

  • Returned items must be unused, in their original condition, and with all tags attached.

  • Once your return is received and inspected, we will issue a refund to your original payment method within 14 days.

  • Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer, unless the item is faulty.

Exclusions

  • Final sale or discounted items (unless faulty)

  • Custom or made-to-measure pieces

Exchanges

Exchanges may be offered if stock is available. If the requested item is out of stock, a refund will be processed.

How to Return

  • Contact info@kwameadusei.com to initiate your return and receive the return address.

  • Pack the item securely and send it with a trackable service. We cannot be responsible for items lost in transit.

SHIPPING DELAYS

Please order early if you have specific deadlines or events. Estimated delivery dates are provided by carriers and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or public holidays.